How can we help?
Email us and a real person will answer, usually within two working days.
Privacy requests: privacy@dayscent.app · Everything else:hello@dayscent.app
Common questions
How do I contact support?
Email support@dayscent.app from the address you sign in with. We usually answer within two working days. In the app, you can also go to Profile, then Contact support.
I didn’t get my sign-in code.
Codes can take a minute. Check your spam or promotions folder, make sure the email address is spelled right, then ask for a new code. If it still doesn’t arrive, email us.
Why did I get this pick today?
Tap the match number on Today to see why. The pick uses the weather, the occasion you chose, the scent families you like and what you wore recently.
A fragrance is missing or has wrong details.
You can add it by hand from Collection. If details are wrong, email us the fragrance name and what should change.
How do I report someone or something in Friends?
Tap the person or the … next to a comment, then Report. We review every report within 24 hours. Read the Community Terms.
How do I cancel Dayscent+?
Subscriptions are managed by Apple or Google. On iPhone: Settings, your name, Subscriptions. On Android: Google Play, Profile, Payments and subscriptions.
How do I delete my account?
In the app: Profile, Settings, Account options, Delete account. Or follow the steps on Delete your account.
Privacy questions or data requests
Email privacy@dayscent.app. See the privacy policy for your rights.